الشحن
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Rose Perfumes. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy below.
Order Processing
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Orders are typically processed within 1-2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During peak seasons, promotions, or holidays, processing times may be slightly longer.
Shipping Areas
We currently ship across Oman. International shipping may be available for selected locations.
If your area is not covered, please contact us before placing an order.
Delivery Time
Estimated delivery times:
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Muscat: 1-2 business days
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Other Cities in Oman: 2-5 business days
Delivery times are estimates and may vary due to factors beyond our control.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order details.
Any free shipping offers will be clearly stated on the website when available.
Order Tracking
Once your order has been shipped, you may receive tracking information through email, SMS, or WhatsApp, depending on the shipping method used.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If incorrect information is provided:
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Delivery delays may occur.
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Additional shipping charges may apply.
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We are not responsible for orders delivered to incorrectly provided addresses.
Delivery Delays
While we make every effort to deliver orders on time, delays may occur due to:
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Weather conditions
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Public holidays
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Courier service issues
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High order volumes
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Remote delivery locations
Rose Perfumes is not liable for delays caused by third-party shipping providers.
Damaged or Lost Packages
If your order arrives damaged or appears lost in transit, please contact us within 48 hours of the expected delivery date.
Provide:
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Order number
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Photos of the package and product (if damaged)
We will work with the courier partner to resolve the issue as quickly as possible.
Failed Delivery Attempts
If delivery cannot be completed due to customer unavailability or incorrect address details:
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The courier may attempt redelivery.
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Additional delivery charges may apply.
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Orders returned to us may require additional shipping fees for reshipment.
Contact Us
For any shipping-related questions, please contact:
Rose Perfumes
Email: roseperfumesss@gmail.com
By placing an order through our website, you agree to the terms outlined in this Shipping Policy.